Delivery questions

Below is the typical standard delivery time after dispatch.

NSW 2-4 business days

ACT 2-4 business days

QLD 3-5 business days

VIC 2-3 business days

SA 4-6 business days

TAS 5-6 business days

WA 3-5 business days -

NT 3-4 business days

The shipping times are a guide only provided by AusPost.

If you would like to know more specific timeframes please contact us or check the AusPost website - the postcode your order will be dispatched from is 2756 so you can calculate accurate times.

Please be aware Pre-Order items will be dispatched as soon as they land in our warehouse.

Orders placed before 1pm Monday - Friday are usually dispatched SAME DAY - unless you have included pre-order items (see below). Orders after 1pm or on weekends are dispatched next business day. If we foresee a delay in processing your order you will be contacted immediately.

We use Aus Post for all of our shipping. We send all of our parcels with regular post. Express Shipping can be selected at checkout if you need your toys fast!

We use calculated shipping on some of the larger items in our store. Calculated shipping is based on the weight and the delivery location of the order. We provide live shipping rates which are calculated in your cart or during checkout at the time of ordering.

If your order includes pre-order items we will ship your entire order once all toys are available. We DO NOT drop ship, pre-order is available for toys that are in transit to our warehouse and may experience a delay in dispatch - if you are concerned with the time before the item is shipped please reach out.

Orders over $250 (excluding big and bulky orders / items) are FREE!

Orders UNDER $250 incur a $9.95 shipping fee. Order value is calculated after any discounts have been applied.

If your order includes Big and Bulky itemsyour shipping fee will be calculated at checkout to provide you with the best rates based on the weight and dimensions of your order. 

Oh no! Reach out to us on our contact page - the sooner we know, the quicker we can help find your parcel and get it delivered!

Send us a message with your suburb and postcode and we will be able to advise a firmer ETA and let you know of any local delays we have noticed in your location.