Mighty Monkeys Pty Ltd t/a Cleverstuff Educational Toys
A.B.N. 70 600 726 412
CleverStuff Educational Supplies is the sole owner of the information collected at http://www.cleverstuff.com.au
Information is collected at various points on our web site.
In order to use all of the services provided users have to become members and complete the required Login and Registration Forms, supplying personal information.
Contact information such as name, address, telephone numbers and email address are collected and stored. When users sign up and use a credit card, the credit card details are not stored. The details are transmitted electronically and discarded.
Mighty Monkeys Pty Ltd t/a CleverStuff Educational Toys will not publish or display members’ contact or financial information. Further, CleverStuff Educational Toys will NOT provide a third party with contact details, including email addresses, at any time.
CleverStuff Educational Toys customers will be contacted directly by CleverStuff Educational Toys for a variety of service and/or marketing reasons. Such communication will include but is not limited to: Special Offers and Updates, Newsletter, Service Announcements and the like.
Such contact will be via normal email. It is the responsibility of member to ensure that personal contact information, particularly the email address is kept current and valid.
This web site takes every reasonable precaution to ensure privacy and to protect members information, particularly contact information and financial information. Where sensitive information such as financial information is requested (eg credit card details) , that information is encrypted and protected to the highest industry standard in common use – SSL.
We also do everything reasonable possible to protect members information in the off-line environment. Only senior and trusted employees ever get to see members sensitive information on an “as needs” basis in order to complete a particular task.
Mighty Monkeys Pty Ltd t/a CleverStuff Educational Toys
A.B.N. 70 600 726 412
Whilst every effort is made by CleverStuff Educational Toys to ensure our goods and services conform to the highest standards of quality, we recognise that sometimes problems may occur. If there is a problem with your delivery we need to correct it as quickly as possible to save you any further inconvenience.
If you choose to cancel an order, CleverStuff Educational Toys reserves the right to charge a 10% restocking fee that will be deducted from any refund amount.
CleverStuff Educational Toys is under no obligation to accept goods for return (i.e. warranty, replacement or credit claim) and may refuse to at our discretion and without reason.
So that your request for return may be handled as efficiently as possible, we ask that you adhere to the following procedures at all times.
If CleverStuff Educational Toys agrees to accept goods, pursuant to the above paragraph/s, we may request that all freight/handling charges be paid for by you. You agree that approval or rejection for warranty claim, replacement or credit, can only be finalized once returned to CleverStuff Educational Toys for assessment.
The following reasons are not valid
Where goods carry a manufactures guarantee or warrantee, the distributor, CleverStuff Educational Toys, will honor the claim under warranty only in accordance to the conditions of the said warranty or guarantee.
The warranty or guarantee is limited to repair in the first instance. Where repair is not possible, replacement is offered or, at our discretion, a credit to the buyer for the purchase price.
All claims under warranty or guarantee against material and/or manufacturing defects must be substantiated with the warranty card (where applicable), completed by the retailer and supported with proof of purchase.
The buyer will assume all responsibility for freight/handling or mailing charges to and from CleverStuff Educational Toys
CleverStuff Educational Toys reserves the right to accept or deny any claim under warranty until the item is inspected by us.
a) Installation error, and/or causing operational faults.
b) Misuse, abuse, lack of maintenance, negligence to and/or accident.
c) Modifications of any kind, including but not limited to the removal of the electrical plug and/or damage or alteration to the electrical cable.
d) Consumer materials and moveable parts which are subject to wear and tear.
f) Parts that must be periodically replaced for normal maintenance of the good/s i.e. filter media e.g. sponge, cartridge, carbon etc.
Under no circumstances will loss or damage to property, physical injury, or financial loss be entertained.
Any repairs outside the warranty period (and only where possible) will be carried out at cost. This will require acceptance by you, in writing, prior to the item being repaired. The repair charge must be pre-paid prior to repair of goods and their return.
Whilst all care is taken, CleverStuff Educational Toys does not accept liability for any negligence we may have caused.
All goods must be used in strict accordance with the operating instructions.
Mighty Monkeys Pty Ltd t/a CleverStuff Educational Toys
A.B.N. 70 600 726 412
A.B.N. 70 600 726 412